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Schipul Tech Support

Sarah Worthy May 04 2 Community Help

Come check out this forum weekly for the latest new Help Files and Training Videos for our Tendenci version 5.0 CMS software.

Find Out if You Are on Tendenci 5.0

To find out if your website is built on Tendenci version 5.0, log on to your website with your Admin account and look for a top bar Admin Nav menu in either dark blue or light blue like these examples:

If you don't have a top bar Admin Menu, then you are on Tendenci 4.0, our previous version, and these Help Files in this forum will not apply to your software. You can find help files for your software here: Tendenci 4.0 Help Files.

Sarah Worthy May 01 Announcements

Last week we surprised our Tendenci Enterprise and Tendenci Community site admins with new Admin Nav Menu colors. Why? We are working to make it easier for our clients to know what version of the software you are using and your feedback was that the blue was a better color for your websites than the previous red color.

 What Does it Mean?

If your Top Bar Admin Nav Menu is a solid dark blue and looks like this:

... then you are on the Tendenci Enterprise version of our software.  Tendenci Enterprise websites have a custom theme and your software updates and hosting services are managed entirely by Schipul - The Web Marketing Company.

If you have a light blue admin bar that looks like this:

... then you are on the Tendenci Community version of our software.  Tendenci Community websites are virtually identical to Tendenci Enterprise in their software codebase.  The primary difference is that Tendenci Community websites use a template theme instead of a custom theme.  Your software updates and hosting services are managed entirely by us.

If you do not have a top bar Admin menu at all, and when you login you see a dashboard that looks like this:

... then you are on our previous version of Tendenci (Tendenci 4.0).  We released the newest version of Tendenci (Tendenci 5.0) about 18 months ago and we recommend you begin planning to migrate your Tendenci 4.0 website as soon as possible.  We've talked about this before in other blog posts and we 100% understand that costs and other factors make the migration a challenge for some of our clients. To help you with your decision of when to migrate and how to budget for it, we're offering a free report with personalized details about the costs and timeline involved with migration for your website and organization.  We'll also include free recommendations on ways you can improve your web marketing now with your current website.

Read more about recent updates to your Tendenci website and other news on the Tendenci blog!

Kerry Gayle Apr 19 Announcements

Our programming team will be updating indexes on Tendenci sites throughout
the day. These are necessary in order to implement the latest code updates
and you'll have a faster and more stable website after the updates are
complete.

 

What you will NOT see:

* Empty homepages
* Blank article/jobs/events search pages

What you may see:

* 0 results found for a search in a module
* 0 results when clicking on a tag or category link in an
article/news/etc.

These updates will roll out site by site, and your site will only be
affected as it rebuilds. Rebuild times will vary from site to site and are
determined based on the size of your site's database.

 

Sites with more users, members, photos, files/etc. will experience a longer
rebuild timeline. If you have any questions about the rebuild, just ask us
here in the comments box below.

 

Thank you for your patience,

Your Support Team

Kerry Gayle Feb 28 Announcements

Schipul Company Christmas Party 2011 at Avant Garden

Pictured left to right; Forrest, Brian and Kerry

 

We are your support team for all things Tendenci, Drupal and Wordpress and all other kinds of internet and sometimes non-internet related questions. This photo was taken at the Schipul Christmas Party